Survey Ref:	13
Title:	Tunbridge Wells Borough Council Website User Satisfaction Survey

Date:	01/04/2002	Target Audience:	Users
Service:	Corporate Marketing and Communications	Sample size:	162
Methodology:	Website	Response rate:	162
Carried out:	In house	% Response:	100

Survey period:	January - December 2002
Outcome:	Results form part of the quarterly website report, providing visitors feedback of their visit to the council website. Results will also be used to assist in continual improvement and development of the site
Questionnaire:	Click here to view questionnaire and headline results
Report:	Click here to view report
Contact:	Simon Davies (01892 526121 ext. 2128)