Survey Ref:	19
Title:	How are we Doing Customer Survey - Phase 1

Date:	19/08/2002	Target Audience:	Customers
Service:	Corporate Marketing and Communications	Sample size:	235
Methodology:	Self Completion and Interview	Response rate:	235
Carried out:	In house	% Response:	100

Survey period:	August 2002
Outcome:	Building upon the trail survey conducted in 2001, survey is designed to monitor ongoing service delivery, customer satisfaction and address issues with accessibility and signage to council offices.
Questionnaire:	Click here to view questionnaire and headline results
Report:	Click here to view report
Contact:	Ingrid Weatherup (01892 526121 ext. 3327)