Survey Ref:	201
Title:	Benefit Applicants Best Value Survey (BVPI 80) Phase 2 of 2

Date:	01/01/2004	Target Audience:	Residents
Service:	Revenues	Sample size:	724
Methodology:	Postal	Response rate:	345
Carried out:	In house	% Response:	48

Survey period:	November to December 2003
Outcome:	Survey complete. Phase 2 - Statutory survey monitoring performance of benefits administration for comparative and improvement purposes. All data sent to Office of Deputy Prime Minister (ODPM). National survey for the comparison of Local Authority Benefit Office performance.
Questionnaire:	Click here to view questionnaire and headline results
Report:	Click here to view report
Contact:	Nicci Brown (01892 526121 ext. 3419)