Survey Ref: 219
Title: Planning Agents Satisfaction Survey
Date: 15/11/2004 Target Audience: Agents
Service: Planning Services Sample size: 504
Methodology: Postal Response rate: 128
Carried out: In house % Response: 25
Survey period: January - February 2005
Outcome: Research complete. This survey forms part of an on-going commitment to monitor and evaluate Planning Agents customer satisfaction with the service provided. The survey monitored new services implemented since the last study and now looks to use this latest data for futher improvements. An action plan is in the process of being put together.
Questionnaire: Click here to view questionnaire and headline results
Report: Click here to view report
Contact: Ellen Gilbert (01892 526121)