| Outcome: |
The annual survey provides the data on current performance for Property Services' two local indicators. These measure internal and external customer satisfaction. Together with performance indicators required by the Office of the Deputy Prime Minister they form part of the Asset Management Plan which is updated and reported to Members and Government Office for the South East annually. The information provided by the survey also helps Property Services to gauge its performance in relation to customer satisfaction and identifies areas where improvement needs to be made in service delivery, of which are on-going. |
