Survey Ref: 240
Title: Tunbridge Wells Borough Council Vehicle Amnesty Customer Feedback
Date: 01/02/2005 Target Audience: Customers
Service: Client Services Sample size: 108
Methodology: Postal Response rate: 64
Carried out: In house % Response: 59
Survey period: February - March 2005
Outcome: Research complete. The purpose of the research was to identify and gain customer satisfaction feedback on the introduction of a vehicle amnesty initiative. The scheme was seen to be a success and customer satisfaction was high. No further actions or changes to services provided are planned.
Questionnaire: Click here to view questionnaire and headline results
Report: Click here to view report
Contact: Julie Mellor (01892 526121 ext. 3109)