Survey Ref:	249
Title:	Tunbridge Wells Borough Council Web site User Satisfaction Survey and 1st Quarterly Report 2005

Date:	29/04/2005	Target Audience:	Users
Service:	Corporate Marketing and Communications	Sample size:	0
Methodology:	Online / Website	Response rate:	10
Carried out:	In house	% Response:	n/a

Survey period:	January - March 2005
Outcome:	This report monitors visitor traffic to Tunbridge Wells Borough Council's website on a quarterly basis. Results from the user satisfaction survey form part of the quarterly website report, providing visitors feedback of their visit to the council website. Comments received are forwarded to relevant departments for action and improvement.
Questionnaire:	Click here to view questionnaire and headline results
Report:	Click here to view report
Contact:	Louise Sanders (01892 526121 ext. 3373)